These Terms of Use (the Terms) form a legally binding agreement between you and Francis Gregori Munis Soluções Web e Mobile (Empresário Individual), enrolled under CNPJ 35.654.676/0001-83, established in Brazil (the Provider, we, us or our). They govern your access to and use of Tootsie Tales, a private, invite-only, end-to-end encrypted family album for a child's memories, available as native applications for iOS and Android and through the website at tootsietales.app (together, the Service).
Please read these Terms carefully. They work together with our Privacy Policy, which explains how we handle personal data. Tootsie Tales is currently in a pre-launch period, and access may initially be offered through a waitlist.
1. Acceptance of these terms
By creating an account, joining a waitlist, accepting an invitation, or otherwise accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Service.
If you use the Service on behalf of a family or household, you represent that you are authorized to accept these Terms for yourself and to manage the private space you create. Every family member you invite must also accept and follow these Terms.
2. Definitions
To keep these Terms clear, the following words have the meanings below.
- Account holder (or you): the adult who creates and manages a private space in the Service.
- Child: the individual whose memories are recorded in a private space, organized by the child's real age.
- Content: the photos, videos, audio, letters, milestones, growth records, text and other materials uploaded to the Service.
- Private space: an individual, encrypted timeline dedicated to one child and shared only with invited family.
- Family member: a person invited by the account holder to view or contribute to a private space.
- Roles: Admin (the owner who manages the space), Family member (a member who can contribute) and Fan (a view-only participant).
- Recovery phrase: the secret phrase that, together with your keys, allows encrypted Content to be unlocked.
3. Eligibility and the parent or guardian responsibility
To be an account holder you must be an adult with full legal capacity, meaning you are at least 18 years old or have reached the age of majority in your country of residence. The Service is intended to be operated by adults on behalf of a child, and is not directed to children as independent users.
By adding a child's information, or by uploading a child's photos, videos or other information, you represent and warrant that you are the child's parent or legal guardian, or that you are otherwise duly authorized to create and manage that child's private space and to upload the child's Content.
You are solely responsible for the Content you upload, including images of the child and of any other people, and for the family members you invite. You confirm that you have the necessary rights and authorizations to upload images and personal information of any other identifiable person, and to share that material with the family members you invite.
4. The service
Tootsie Tales lets you build a private, invite-only, end-to-end encrypted timeline of a child's photos, videos, audio, letters, milestones and growth, organized by the child's real age and shared only with invited family. You control who joins each private space and the role each person holds (Admin, Family member or Fan).
Because the Service uses end-to-end encryption, only the account holder and invited family hold the keys needed to unlock the Content. We cannot read the encrypted Content, and therefore we cannot recover it on your behalf if all keys and the recovery phrase are lost. Safeguarding your recovery phrase is your responsibility.
Important: recovery is not always possible. If every family member loses their device keys and the recovery phrase is also lost, the encrypted Content cannot be restored by anyone, including us. This is a direct consequence of end-to-end encryption, which is designed so that only you and your invited family can access your memories. Please store your recovery phrase somewhere safe.
The Service is provided on an as is and as available basis, and this is especially relevant during the pre-launch period, when features may change, be added or be removed as the product evolves. We may improve, modify or discontinue parts of the Service, and we will use reasonable means to communicate significant changes.
5. Your account and security
You are responsible for keeping your account credentials, your device and your recovery phrase secure, and for all activity that occurs under your account. Please choose a strong authentication method and keep your devices protected.
- Keep your recovery phrase private and stored in a safe place, separate from your device.
- Do not share your credentials, and notify us promptly if you suspect unauthorized access.
- Keep the information associated with your account accurate and up to date.
Given the encryption model described above, we may be unable to restore access to your account or Content if you lose your credentials and recovery phrase. Please treat these as you would the keys to something irreplaceable.
6. Your content and the license you grant
You and your family retain full ownership of your Content. We do not claim ownership of your memories. To operate the Service for you and your invited family, you grant us a limited, non-exclusive license to host, store, encrypt, back up, transmit and display your Content strictly for the purpose of providing the Service to you and your invited family.
This license exists only so that the Service can function, for example to synchronize your timeline across devices and to keep encrypted backups. It ends when the relevant Content is deleted or your account is closed, except for copies that remain briefly in routine backups before they expire.
We are committed to the privacy of your family. We do not sell your Content, we do not use it for advertising, and we do not use it to train artificial intelligence models. Because of end-to-end encryption, we technically cannot access the encrypted Content in any case.
7. Acceptable use
The Service exists to help families preserve a child's memories in a safe, private space. To protect everyone, you agree not to use the Service for any of the following.
- Uploading or sharing unlawful Content, or Content that infringes the rights of others, including intellectual property, privacy and image rights.
- Uploading another person's personal data or image without the necessary authorization.
- Attempting to breach the security of the Service, to reverse-engineer, decompile or tamper with it, or to circumvent its technical protections, except where such restriction is prohibited by law.
- Using the Service to harm, endanger or exploit any child, or to store or distribute abusive material.
- Scraping, crawling, or using automated means to access the Service, or otherwise overloading or interfering with its normal operation.
- Using the Service in any way that violates applicable law or these Terms.
We may suspend or terminate accounts, or remove access, where we reasonably determine that these Terms or applicable law have been violated, in a manner consistent with Section 14.
8. Family members and invitations
As the Admin of a private space, you decide who to invite and which role each person holds. You are responsible for your invitations and for the choices you make about who can see or contribute to your child's memories.
Every invited family member must accept and follow these Terms. A Family member may contribute Content, while a Fan has view-only access. Each participant is responsible for their own conduct within the private space and for respecting the privacy of the child and of the other people who appear in the Content.
9. Subscriptions and payments
There is intended to be a free way to get started with Tootsie Tales. Some features may require a paid subscription. When paid subscriptions are offered, they are sold and billed through the Apple App Store or Google Play, and managed through RevenueCat as our subscription infrastructure provider.
Because purchases are processed by the app stores, renewals, cancellations and refunds follow the rules of the applicable app store together with applicable consumer law, including the Brazilian Consumer Protection Code (Código de Defesa do Consumidor, the CDC). This includes the consumer's legal right of withdrawal where it applies. You can view, manage or cancel a subscription at any time through your Apple or Google account settings.
Prices, plans and the features included in any free or paid tier may change over time. Where a change affects an active paid subscription, we will communicate it by reasonable means and respect the rights guaranteed to you by the CDC.
10. Intellectual property
The Tootsie Tales name, brand, logos, applications and software are owned by the Provider and are protected by intellectual property laws. These Terms grant you a limited, personal, non-transferable and revocable right to use the applications for their intended purpose, and no other rights are granted, whether by implication or otherwise.
You may not copy, modify, distribute, sell, license or create derivative works from the Service or its software, except where such acts are expressly permitted by these Terms or by applicable law.
11. Third-party services and app stores
The Service relies on trusted third parties to operate, for example Apple, Google (including Firebase), Cloudflare and RevenueCat. Your use of the applications is also subject to the terms of the relevant app store, such as the Apple App Store or Google Play.
We are not responsible for the practices of these third parties beyond our own role in providing the Service, and their services are governed by their own terms and privacy policies. We select our providers with care and ask them to support the security and privacy that Tootsie Tales is built around.
12. Disclaimers
To the extent permitted by applicable law, the Service is provided on an as is and as available basis, without warranties of any kind that are not expressly set out in these Terms or required by law. We do not warrant that the Service will be uninterrupted, error-free or entirely secure, particularly during the pre-launch period.
Nothing in this section limits or excludes any warranty, guarantee or right that cannot be limited or excluded under the CDC or other mandatory Brazilian law. As a consumer, you keep all protections that the law grants you, including with respect to product and service defects, and those protections prevail over any conflicting provision of these Terms.
13. Limitation of liability
To the maximum extent permitted by applicable law, and without prejudice to the rights described below, our liability arising out of or relating to the Service is limited to direct damages that are a reasonably foreseeable consequence of our failure to meet these Terms.
We remain responsible in the cases that the law does not allow to be excluded. In particular, nothing in these Terms excludes or limits our liability for willful misconduct (dolo), for fraud, or for any liability that cannot be excluded or limited under the CDC or other mandatory Brazilian law. Any limitation set out here applies only to the extent the law permits, and the mandatory protections of the CDC always prevail.
You are responsible for safeguarding your recovery phrase and keys. Given end-to-end encryption, we cannot recover encrypted Content once all keys and the recovery phrase are lost, and this limitation follows from the design of the Service rather than from any exclusion of liability that the law would not permit.
14. Suspension and termination
You may stop using the Service at any time. You can delete your account directly from the app. Account deletion is irreversible and permanently deletes your Content, so please export or preserve anything you wish to keep before deleting.
We may suspend or terminate access, in whole or in part, if you materially violate these Terms or applicable law, or where necessary to protect the Service, other users or a child. Where reasonable and lawful, we will give you notice and an opportunity to remedy the situation before taking such action.
On termination, the sections that by their nature should continue will survive, including those on intellectual property, disclaimers, limitation of liability, and governing law and venue.
15. Changes to the service and these terms
We may update the Service and these Terms from time to time, for example to reflect new features, legal requirements or operational needs. When we make material changes, we will communicate them by reasonable means, such as within the app or by other appropriate notice.
Changes take effect on the date indicated, and your continued use of the Service after that date means you accept the updated Terms. If you do not agree with a change, you may stop using the Service and, if you wish, delete your account.
16. Governing law and venue
These Terms are governed by the laws of Brazil, including the CDC and the Marco Civil da Internet (Law No. 12,965/2014). Any dispute arising out of or relating to the Service or these Terms is subject to the courts of Brazil.
If you are a consumer, you keep the right to bring proceedings in the court of your own domicile, as guaranteed by the CDC, and nothing in these Terms limits that right. Before starting any dispute, we encourage you to contact us at support@tootsietales.app so that we can try to resolve the matter directly and quickly.
17. Contact
For questions about these Terms or about the Service, including legal matters, support and help, you can reach us at support@tootsietales.app.
Provider: Francis Gregori Munis Soluções Web e Mobile (Empresário Individual), CNPJ 35.654.676/0001-83, Brazil. For details on how we handle personal data, please see our Privacy Policy.